WIE Framework
Main aspects are: Organization, Governance, Transparency and Control.
SAP Integration Consulting
We are experts in SAP Integration and have in-depth expertise in the solutions.
Integration Report
Our WHINT® Integration Report is a consulting service on top of our Interface Management solutions.
Interface Operations
Our consulting service WHINT® Interface Operations is a smart operating support for your interfaces.
Consulting
Experts in SAP Integration
Profound know-how
We are experts in SAP Integration and have in-depth expertise in the following solutions
- SAP Integration Suite (Cloud Integration, API Management, Integration Advisor, Integration Assessment)
- SAP Process Orchestration (PI, BPM)
We are not lone fighters
When an interface designer is working with the customer, he/she always has access to the experience and know-how of the team. This is how we guarantee the success of our projects. If we don’t know what to do, we have an excellent partner network as well as direct contacts in SAP development and SAP product management.
Consulting Categories
Architecture & Methodology
> Creation of development guidelines and integration guidelines
> Monitoring/Quality Assurance of integration topics, e.g. during ongoing projects
> Regular exchange (as Jour-Fixe or Status-Call), Q&A with experts on questions
Coaching &
Training
> Workshops on special topics (e.g. scoping new requirements, technologies, methods)
> Standardized or customized trainings on predefined topics
> Training takes place on customer systems (result protection)
Development &
Support
> Acceptance of development tasks
> Support of unit an integration tests
> Operation support
Integration Report
Our WHINT® Integration Report is a consulting service on top of our Interface Management solutions. It provides you with useful KPIs, delivered in a handy PDF format, which you can share with other stakeholders, e.g. your management or your enterprise architects.
Data Sources (Integration Layer Components)
- SAP Process Orchestration (Integrated Configurations)
- SAP Process Orchestration (Cloud Integration)
- SAP Integration Suite (Cloud Integration)
You will receive information about the following sections:
- Overview and Management Summary
- Messaging Traffic (Evolution of last months, Message Volumes by Area, Top 20 Interfaces by Count & Volume)
- Messaging Performance (Evolution of Total Average Processing Time, Top 20 Longest running Interfaces & Mappings)
- Interface Catalog Check (Last Message Run to detect interfaces for decommissioning, Staging & Logging)
- Communication Channel Check (File and Database Communication Channels check for SAP PO)
- Landscape Check (SAP PO: Mapping and Routing differences, Cloud Integration Runtime and Tenant)
- Documentation Check (SAP PO: Listing of Configuration Scenarios and unassigned Objects, SAP Cloud Integration: Quality Check Results)
We do not only list the as-is situation (which you will find in the documents generated by our solutions), we also provide suggestions what to improve in order to pursue towards Integration Excellence.
Interface Operations
Our Consulting Service WHINT® Interface Operations is a smart operating support for your interfaces.
WHINT® Interface Operations
- PROACTIVE: We proactively monitor your SAP interface landscape, handle errors and inform contacts.
- REACTIVE: In addition, it is possible to send us an email to a support address.
- We record all activities as support tickets so that they can be tracked.
Extend
- Monitor your SAP middleware (including SAP Process Orchestration or SAP PI and/or SAP Integration Suite (Cloud Integration, API Management, Event Mesh))
- In addition, we can also monitor SAP backends (ABAP) (including qRFC/tRFC queues and XML messages as well as IDocs)
Conditions
- The use of our WHINT® Interface Management Suite
- System access (e.g. via VPN)
Optimizations
- We analyse their interfaces (reporting) and identify slow and unstable interfaces based on their performance and make recommendations for a possible redesign
SLAs
- We respond within 2 hours during office hours (08:00 – 18:00 in Germany)
Activities
- Troubleshooting (solution) by restarting messages/channels/queues or adapting technical addresses, users
- Contact the SAP database (e.g. import of certificates, system reboot after parameter change)
- Initiate a design customization (e.g. mapping change)
Onboarding
- Inventory and documentation of interfaces
- Transfer of contact persons (per system or interface)
- Definition of actions in case of failure (general or per system or interface)
- Takeover of interface operations
